Travel behaviour analysis

Analysis of how travellers book and where they deviate from policy. It looks beyond raw spend to examine booking patterns — such as advance purchase timing, fare class choice or use of preferred suppliers — to understand traveller habits. This analysis often informs where policy needs better communication, incentives or enforcement.

Behaviour analysis examines questions such as how far in advance employees book, whether they choose the cheapest reasonable option or pay more for convenience, how often they change or cancel trips, whether they use preferred hotels and airlines, and how frequently they book outside policy. It can also compare behaviour across departments, roles or destinations to identify patterns — for example, one team consistently booking flights at the last minute.

Understanding behaviour is essential because many travel costs are driven by choices rather than prices alone. Last-minute bookings, frequent changes and out-of-policy selections can significantly increase spend. Once patterns are clear, companies can respond with targeted measures: clearer communication, reminders about booking windows, adjusted approval rules, better preferred options or incentives for cost-conscious choices. Behaviour data also helps design a policy that fits how people actually travel.

Tumodo gives travel managers the data needed to understand traveller behaviour. Every booking is recorded with its details, and the travel policy flags options that deviate from the rules, showing which criterion is not met. Analytics by team, department, route and service type show where spending patterns differ, and Tumodo's internal research shows that more than 80% of employees across a range of companies started complying with their internal travel policies.