Self-Booker

An employee who books their own trip within policy. Rather than going through an assistant or travel arranger, they use the corporate booking tool directly to search, select and confirm their own itinerary. Encouraging self-booking, where appropriate, is often linked to a company's online adoption rate goals.

Self-booking has become the standard model in many companies, particularly for simple trips such as domestic flights, short hotel stays and rail journeys. Self-bookers typically have access to the corporate booking tool with their own profile and policy settings, can choose from options that comply with the rules and send trips for approval when required. For more complex trips, they may still turn to a travel desk or coordinator.

The success of self-booking depends on how easy and trustworthy the booking tool is. If it is slow, difficult to use or shows higher prices than consumer websites, employees will book elsewhere. Clear rules, a consumer-style interface, mobile access and fast approvals encourage self-booking and reduce the workload on coordinators and travel managers. At the same time, self-bookers need easy access to support when something goes wrong.

Tumodo makes self-booking simple for employees. The intuitive interface lets them book flights, trains, accommodation and car transfers themselves, with only policy-compliant options shown, and send trips for approval in one click. Prices are the same as on airline and hotel websites, the mobile app keeps all trip details at hand and Tumodo's 24/7 support team is available whenever plans change.