Non-refundable fare

A fare where the ticket price is not refunded, or only partly refunded, if the trip is cancelled. These fares are usually the cheapest available and are best suited to trips the traveller is confident will go ahead as planned. Many non-refundable fares can still be changed for a fee, even though they can't be cancelled for cash back.

The exact conditions of a non-refundable fare depend on the airline. In many cases, some taxes and fees may still be returned if the ticket is cancelled, even when the fare itself is not. Changes are often allowed for a fee plus any difference in fare, and some tickets can be voided free of charge within a short period after issue, depending on the airline and issuing rules. It is also important to remember that if a traveller misses one flight, the airline may cancel the remaining segments of the ticket.

For companies, non-refundable fares are a useful tool for reducing costs, but they need to be used deliberately. They work best for trips with confirmed dates and a low risk of change, such as scheduled conferences or regular visits. When plans change frequently, the savings can quickly be outweighed by penalties and unused tickets. Tracking cancellations and changes in reporting helps travel managers understand where non-refundable fares save money and where they create hidden costs.

In Tumodo, fare conditions are visible before booking, so travellers can see whether a ticket is refundable before they choose it. Companies can set different rules for different groups — for example, requiring refundable tickets for some employees while allowing the cheapest fares for others. If a trip is cancelled, a refund can be requested with one click; Tumodo's support team processes it, and a refund certificate is sent by email and saved in the trip.